Complaints & Problems Procedure

The Orcadian newsroom is within our print centre at Hell’s Half Acre, Crowness Crescent, Hatston Industrial Estate, Kirkwall, Orkney KW15 1GJ

We welcome feedback or general concerns about The Orcadian, so if readers have any comments, notice a factual inaccuracy, or those who wish to make representations about articles published in print or online, can write to the Editor by emailing newsroom@orcadian.co.uk or by post to:

The Orcadian
Hell’s Half Acre
Crowness Crescent
Hatston Industrial Estate
Kirkwall
Orkney
KW15 1GJ
The Orcadian is a division of Orkney Media Group Ltd; who is a member of and is regulated by IPSO, the Independent Press Standards Organisation. We adhere to the Editors’ Code of Practice as enforced by IPSO.

Complaints we cannot resolve you can contact the:

Independent Press Standards Organisation,
c/o Gate House,
1 Farringdon Street,
London
EC4M 7LG.

Telephone: 0300 123 2220
Email: complaints@ipso.co.uk

If you have any problems getting your copy of our newspaper, please email reception@orcadian.co.uk
If you have any issues with a reader offer, then please email reception@orcadian.co.uk
If you have any issues with a competition then please email  reception@orcadian.co.uk
If you have any technical issues with the web site, please email support@orcadian.co.uk
If you have any issues with the electronic edition of The Orcadian for either Desk Top, Tablets or Mobiles then please email support@orcadian.co.uk