Airline announce new compassionate travel policy

Loganair has introduced a new compassionate travel policy on its 19 Scottish routes to give eligible customers access to a 50 per cent discounted fare in times of a family emergency, a move which has been welcomed here in Orkney.

Announced this afternoon, Tuesday, the compassionate fare, developed in partnership with the Facebook campaign page established by Shetland-based Scott Preston and James Stewart, will offer the reduced rate flights and flexibility to customers who need to make bookings at short notice on compassionate grounds.

Both Loganair and the campaign’s volunteers have worked together to agree the terms, conditions and process of the policy – believed to be the first of its kind for a UK commercial airline.

The new scheme will be available to customers who need to travel throughout Scotland at short notice for the following reasons: The bereavement of an immediate family member, cases of critical and unexpected illness involving an immediate family member, or if an immediate family member is receiving in-patient treatment.

Loganair’s compassionate fare policy will also include increased flexibility without charge when bookings are required to be amended or even cancelled.

Further details in The Orcadian on Thursday.