Seasonal Visitor Experience Host

Full-time (37.5 hours over five days/week Monday-Sunday)

Based at Highland Park Distillery/Albert Street, Kirkwall, Orkney.

• Pay £13.91 per hour (£20.86 per hour at weekends)
• 37 days holiday, plus 4 Giving More volunteer days (pro rata)
• Generous annual product allowance and discount in our staff shop
• Seasonal roles run immediately and until 30th September 2025

Embrace Excellence

We are excited to offer opportunities for Visitor Experience Hosts to join our team on a seasonal full-time basis. Based at the Highland Park Distillery and Albert Street shop in Orkney, you will play a key role in delivering exceptional customer service, consistently exceeding visitor expectations. As the welcoming face of our brand, you will engage and delight our guests, ensuring they enjoy a truly 5-star hospitality experience at every stage of their visit.

Shifts will vary across weekdays and weekends, you will work predominantly 9.30am to 5.30pm; however, dependent on business needs, there may be some evening work required.

Make an Impact

Reporting to the Visitor Experience Manager, key responsibilities include:

•Welcoming all visitors with professionalism whilst delivering a 5-star visitor experience in all areas of our Highland Park Distillery.
• Providing distillery and virtual tour experiences, whisky tastings and excellent retail customer service, imparting up-to-date whisky knowledge.
• Maintaining up-to-date stock knowledge regarding pricing, product origination, product function and story.
• Through engagement and personal drive ensure that every guest leaves having had a distinctive Highland Park experience.
• Ensuring excellent standards of housekeeping are maintained.

Your Talent and Skills

To be successful in this role, you must have an enthusiastic, committed, ‘can do’ approach to your work and work well under pressure, enjoying working both within a team and individually. Excellent communication and interpersonal skills are important within this role. You must have the flexibility to work a variety of shifts including weekend work and some evenings. A full, clean driving licence is preferred as there may be occasional driving duties.

For more details on the role and to make an application, please visit our careers page:

https://careers.edrington.com/

Applications close 9th June, 2025 at midnight
and interviews will take place the following week.