ReFLEX Orkney launches innovative green energy services

Orkney is once again leading the drive to net zero and supporting UK government plans for a green industrial revolution with the launch of new green energy services.

A new ground-breaking local energy company, ReFLEX Orkney Ltd, has today launched a range of new low-carbon transport and power services exclusive to Orkney residents and businesses to further decarbonise the island’s energy system.

This is a major milestone for the £28.5 million ReFLEX Orkney project which is part funded by UK Research and Innovation (UKRI) through the Industrial Strategy Challenge Fund and match funded by private investment.

Orkney already generates over 100 per cent of its electricity demand annually from renewables. The project aims to help the community takes full advantage of its renewable energy potential, putting Orkney at the forefront of demonstrating how to reduce carbon, abate climate change, and protect wellbeing, livelihoods and the ecosystem; a top priority for governments, as well as wider society.

At the heart of the project is the demonstration of flexibility using technologies like batteries, electric vehicles, smart chargers and smart meters, which are being made available via affordable lease and other financing helping customers to avoid large upfront costs.

The project is also creating larger-scale and community-focused initiatives such as electric buses, a local electric car club and the integration of green hydrogen for storage and transport.

A key part of the ReFLEX service offering is the ReFLEX support team who will help guide and support energy customers to a decarbonised solution that best suits their needs. The aim is to be a one-stop-shop for all energy service needs.

The new services are available exclusively to Orkney residents who are members of ReFLEX. Membership is free to join, and members are supplied with up-to-date information about the latest service offers as well as topical information about new technologies, approaches and top tips for increasing energy efficiency and affordability.

The initial ReFLEX services include:

• Electric vehicle leasing: to increase the use of electric vehicles, the ReFLEX leasing model offers a wide range of market leading EV’s with strong financial incentives for early adoption. The vehicles range from ZOEs to Teslas, minis to estate cars, with a variety of vans available too. The vehicles are supplied through the UKs leading EV leasing business, DriveElectric. The leases include benefits tailored to the needs of Orcadians such as use of a longer-range vehicle for trips off Orkney. A selection of vehicles are available for test drives in Orkney.

• Electric vehicle chargers for off-street parking: The ReFLEX team will help support with grant applications to cover most of the cost of a new charger and installation, and support grid and planning permission applications. These home car chargers will enable faster charging and charge scheduling to help manage energy use. 

• New 100 per cent renewable electricity tariffs: ReFLEX is committed to helping customers access the most appropriate electricity supply tariff for their needs. Supplied by Shell Energy Retail, the residents of Orkney have the choice of two tariffs at launch: the ReFLEX Orkney tariff, a flat, low rate tariff; and ReFLEX Orkney Charge and Drive which includes the equivalent of 2,000 free miles for your electric vehicle. Each tariff comes with smart meter installation – a great tool to help track energy consumption and reduce energy waste.

• Fully electric pay-as-you-go car club: In addition to the individual car leasing options ReFLEX  has teamed up with Co-wheels to introduce new EVs into the local car club. When signing up to Co-wheels, use the REFLEX1 code to access £25 of start-up credit and a 25 per cent discount.

ReFLEX Orkney is currently developing additional services to launch in 2021, including battery storage for linking with micro-generation and a heating installation service to help lower bills and reduce carbon emissions. ReFLEX aims to continue to develop and broaden the range of offerings taking on board feedback from the community.

Further details about the ReFLEX membership and services are available on ReFLEX’s newly launched website – www.reflexorkney.co.uk – and the customer services team are available via email or phone to discuss options.

A dedicated shop for ReFLEX Orkney is due to open on the Kirkwall high street in the new year where customers can speak to the customer services team directly, and a roadshow is being developed to take ReFLEX to various locations across the Orkney Islands.

Gareth Davies, managing director of ReFLEX Orkney Ltd said: “The launch of ReFLEX Orkney Ltd and the range of products and services is a major milestone for the ReFLEX Orkney project. We are pioneering an integrated, affordable, low-carbon energy system in Orkney which can then be used as a blueprint for other locations.

“A key aim for ReFLEX is to encourage early adoption of these technologies, as well as inspiring community participation in the drive to decarbonise Orkney. By becoming a member of ReFLEX, the community can help us shape it and demonstrate how communities can create smart local energy systems. In return we will help the community access affordable low carbon technologies and services, and better understand and manage their energy use.

“This is very timely as the UK government has just announced an end of the sale of diesel and petrol cars by 2030 as part of an ambitious plan for green industrial revolution, and yet again Orkney is ahead of the curve, ready to demonstrate to the nation.”

Rob Saunders, challenge director, prospering from the energy revolution, UK Research and Innovation said: “ReFLEX Orkney is a ground-breaking project in the Energy Revolution Challenge. The approach the ReFLEX team is taking combines abundant renewable energy resources with thorough engagement with local communities and organisations alongside the development of a joined-up, affordable, low-carbon energy system in Orkney.

“Clean energy delivered across smart and efficient local networks will play a major role in achieving the net zero goals of 2050. Today’s launch of a new range of low-carbon transport and power services to further decarbonise the Orkney energy system highlights the opportunities that are available to the UK through this kind of innovation.”