Manager
Flett & Carmichael
Manager
Our expanding mixed veterinary practice is looking for a manager responsible for running our office and stock control.
Managing teams and people must be a key strength, ensuring the best
possible communication, training, well-being and empowerment of our
whole team, currently of 21.
• Ensure great customer service, keeping in line with our current ethos.
• To work with the directors to manage HR and personnel contracts.
• Oversee and assist our admin and reception team with customer care, processing of client accounts, assembling purchase ledger and timesheets for our bookkeepers.
• Supervise and coordinate social media and advertising.
• Oversee client reminder systems including for farm and equine health plans and vaccines.
• Oversee main drug ordering – liaising with our buying group etc.
• To liaise with our head nurse – who supervises the nursing team, hospital and pharmacy and organises their rotas and training.
• Liaise with our clinical admin nurse who organises repairs and servicing, radiology, fire safety, orders disposables as well as doing Insurance claims.
• Oversee our requirements for licensing as a veterinary practice and veterinary nurse training centre.
• Responsible for rotas for admin and vets and holiday calendar.
• Source best value contracts for services, insurances etc.
• Help with management of our move to our new practice building.
Previous experience of managing teams essential.
Must be confident with use of IT and office software.
Organised, with excellent attention to detail and enthusiastic about business management.
An interest and knowledge of companion and farm animals and understanding of a health related settling or animal related business advantageous.
Full-time salaried post 37.5 hours per week:
• Enhanced sick pay.
• 6 weeks paid holiday including 5 bank holidays.
• Salary commensurate with experience.
For any further enquiries for information, and for applications in writing with CV, please email:
kate.carmichael@flettandcarmichael.co.uk
Closing date Friday, 7th August, 2026.